Returns policy: Within 30 days of delivery, you may return any of the following purchased and shipped from Value Positioning Development: books in their original condition; unopened CDs, DVDs and any other merchandise in new condition with original packaging and accessories.

To initiate your return -

Please email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it with the words "Return Requested" in the subject line.

Returns
You may return most new, unopened items sold and fulfilled by Value Positioning Development within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Items that are opened or returned more than 30 days after delivery will receive a partial refund. 

Items that do not meet our returns guidelines will receive only partial refunds: 

• Any unopened media item or non-media item in original condition that is returned more than 30 days after delivery: 80% of item's price.
• Any book that has obvious signs of use: 50% of item's price.

PLEASE NOTE: Any items purchased from OTHER merchants such as Amazon.com, Barnes & Noble, or others MUST be returned directly to that merchant. Items NOT purchased directly from Value Positioning Development will NOT qualify for a refund from Value Positioning Development.